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Hotel · Mexico City · Federal District

Casa Tenue

A quiet, design-forward stay in Mexico City's Roma Norte, steps from Chapultepec Castle and the Insurgentes metro.

  • Rated 9.1/10 by 84 verified guests
  • 5-minute walk to Sumesa and 550m to Chapultepec Castle
  • Free Wi-Fi and air conditioning in every room
9.1 Perfect 84 reviews Booking.com 9.1 · 84 reviews

About

Casa Tenue

Casa Tenue is a 4-star hotel on Durango 75, in the heart of Mexico City's Roma neighborhood. The property is within easy walking distance of local landmarks: Sumesa supermarket is a 5-minute stroll away, and Chapultepec Castle sits about 550 meters from the front door. Insurgentes underground station is close too, making it simple to explore the wider city.

The hotel keeps things straightforward and comfortable. Every room comes with air conditioning, free Wi-Fi, tea and coffee facilities, and a parquet floor. Guests can expect a pristine space, with the hotel scoring a perfect 10 for comfort and 9.8 for general upkeep. Service is a standout, earning 9.7, and the staff rate 9.2. The house rules are clear: no smoking on site and no pets allowed.

  • No smoking on site
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Exceptional comfort — Guests rate the rooms 9.5 and comfort a perfect 10, indicating a very high standard of bedding, space, and quiet.
  • Top-tier service — Service earned 9.7, the highest guest rating, and staff scored 9.2, suggesting attentive and friendly hospitality.
  • Prime location — The hotel sits within a 5-minute walk of Sumesa, 550 meters from Chapultepec Castle, and a short walk from Insurgentes station, making it easy to explore.
  • Great value for money — Value scored 9.1, matching the hotel's overall rating, and the nightly rate from GBP 629 is competitive for the area.
  • Clean and well-maintained — The property rates 9.8 in general upkeep, indicating spotless common areas and rooms.
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Worth weighing

5 to weigh
  • No on-site parking — The hotel does not list parking as an amenity, so guests arriving by car may need to find public parking nearby.
  • Strict check-in window — Check-in is only from 15:00 to 23:00, which could be inconvenient for very late arrivals.
  • No pets allowed — The hotel's no-pets policy may be a drawback for travelers with animals.
  • Limited room options — Only one room type is listed (Superior Suite), which may not suit guests looking for more variety or twin beds.
  • General rating slightly lower — The 'General' category scores 8.7, lower than other areas, which might indicate a less impressive lobby or entrance than the rooms themselves.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Suite

  • City view
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Security
  • Luggage storage

In-room

  • Free Wi-Fi in rooms
  • Air conditioning
  • Tea and coffee facilities
  • Free toiletries
  • Parquet floor

Safety

  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.1
Perfect 84 reviews

Guest-rated 9.1/10 from 84 reviews

Booking.com · 9.1 · 84 reviews

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Immediate area: The hotel is a 5-minute walk from Sumesa supermarket and about 550 meters from Chapultepec Castle. Insurgentes underground station is nearby, offering easy access to the rest of the city.

Transport links: Insurgentes metro station is within walking distance, and the hotel's location in Roma makes it easy to catch buses or taxis to other districts.

Durango 75, Mexico City, Federal District, 06700, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:00
Check-out
By 10:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
8 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Casa Tenue?

Check-in is from 15:00 to 23:00, and check-out is from 10:00 to 11:00.

Are pets allowed at Casa Tenue?

No, the hotel does not allow pets.

Does Casa Tenue have parking?

Parking is not listed as an amenity, so it's best to confirm with the hotel directly about nearby options.

Is there air conditioning in the rooms?

Yes, air conditioning is available in all rooms, as listed in the amenities.

How far is the hotel from Chapultepec Castle?

Chapultepec Castle is about 550 meters from the hotel, a short walk away.

Nearby

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The bottom line

Casa Tenue is a top choice for travelers who prioritize comfort, service, and location. The hotel's near-perfect comfort rating and central position near Chapultepec make it ideal for both leisure and business. Just be prepared for the lack of parking and a strict check-in window.

9.1A quiet, comfortable base with standout service, best for those who plan ahead.

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